Terra Search Pty Ltd – Privacy Policy

1. Statement

www.terrasearch.com.au (the "Site") is owned and operated by Terra Search Pty Ltd ("we", "us", "our"). We are committed to protecting your privacy and ensuring your personal information is handled in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Purpose

This Privacy Policy informs you about:
- The types of personal data we collect (including for onboarding employees and clients),
- How we use and disclose that data,
- How long we keep it,
- Your rights in relation to your data, and
- Our data protection practices.

By using our Site, making an enquiry, or providing your information for onboarding or client purposes, you consent to the terms of this Privacy Policy.

3. What Personal Data We Collect

We collect only the personal information reasonably necessary to provide our services, respond to your enquiries, and meet our legal obligations. Depending on your relationship with us, this may include:

For Website Visitors and Clients

Name
Email address
Phone number
Company/organisation details
Resumes and cover letters submitted as part of expressions of interest or job applications
Any additional information you provide via contact forms, email, or phone

For Onboarding Employees

First and last name
Age and date of birth
Sex
Email address
Phone number
Address
Bank details (for payroll purposes)
Any other information required by law or necessary for employment and staff welfare

We do not collect sensitive information unless required by law or with your explicit consent. We do not knowingly collect information from children under 16.

4. How We Collect Personal Data

- Directly from you (via website forms, email, phone, in-person)
- During employee onboarding
- As required for payroll, staff welfare, and communication

We do not create user accounts or sell products on our website.

5. How We Use Your Personal Data

Personal information is used solely for:
- Responding to enquiries and providing services
- Processing expressions of interest, job applications, and storing resumes and cover letters for recruitment or future employment opportunities
- Employee onboarding, payroll, and staff welfare
- Communication with clients, prospective clients, and stakeholders
- Internal records and compliance
- Improving our website and services
- Legal and regulatory compliance

We do not use your personal data for direct marketing without your consent.

6. Disclosure of Personal Data

We do not sell or rent personal data. We may share your data:
- With employees or contractors who need access to fulfill their duties
- If required by law, a legal proceeding, or to protect our rights
- With potential buyers in case of a business sale (with suitable safeguards)
- With third-party service providers (such as our website host, Wix.com) solely for the purposes of supporting our business operations, under confidentiality obligations

If you follow links to third-party sites, their privacy practices apply.

7. Data Storage and Security

- Personal data is stored securely in in-house databases, servers, or secure cloud platforms (e.g., Wix).
- We use industry-standard security measures to protect your information.
- Data collected for employment purposes is kept for your period of employment, unless required longer by law.

While we take reasonable steps to secure your data, the internet is not entirely secure. We cannot guarantee data security beyond what is reasonably practical.

8. Your Rights

You have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your data
- Withdraw your consent (subject to legal or contractual obligations)

To exercise your rights, please contact us at dave@terrasearch.com.au.

9. Cookies and Website Analytics

Our Site may use cookies and analytics tools (such as those provided by Wix.com) to enhance your browsing experience and help us improve our services. Cookies are small files stored on your device. You can control cookies via your browser settings, but disabling them may affect website functionality.

10. Children

We do not knowingly collect data from children under 16 years old. If you believe we have collected such data, please contact us for prompt deletion.

11. Changes to this Policy

We may amend this Privacy Policy from time to time. Updates will be posted on our Site with the new effective date. We encourage you to review our Privacy Policy periodically.

12. Contact Us

For any privacy concerns or to access your data, contact:

Terra Search Pty Ltd
Email: dave@terrasearch.com.au
Phone: (04) 1763 2915
PO BOX 2016 Carlisle North WA 6101

This Privacy Policy applies in addition to any terms and conditions published on our website. For any questions or further details, please get in touch with our Privacy Officer.